FAQ
These are a few of our most frequently asked questions
Shipping & Returns
We deliver worldwide! Shipping ranges from £5-£20 depending on destination and weight.
All UK and International packages are sent tracked. Once your order has been shipped, you will receive a confirmation email that provides tracking information.
UK: 2-3 working days
Europe: 5-14 working days
US/Worldwide: 5-14 working days
*Please be aware that international orders can be subject to custom fees and delays*
Orders dispatched internationally (outside of the UK) can be subject to import taxes, customs duties, and/or fees imposed by the destination country. There is also the potential for customs delays. This is more common in the EU.
Customs fees are unpredictable and unfortunately out of our hands. The buyer is responsible for these fees.
Return within 30 days of receiving your order. Items must be returned unwashed and unworn, in their original condition.
We offer refunds to the original payment method as well as exchanges subject to availability for UK customers and shop later store credit for international orders.
Sale Items - UK Orders
Sale items ordered within the UK may be returned for a refund, exchange or store credit, subject to availability and provided they are returned within our stated returns timeframe of 30 days. Items must meet our usual return conditions: unworn, unused and in their original packaging.
Customised items are not eligible for exchange, store credit or return.
Please note that we are unable to reserve replacement items while your return is in transit.
Sale Items - International Orders
Sale items ordered internationally may be returned for a refund or store credit provided they are returned within our stated returns timeframe of 30 days. Items must meet our usual return conditions: unworn, unused and in their original packaging.
Customised items are not eligible for exchange, store credit or return.
To start a return or exchange please click HERE
Products
Without custom length, the inseam of all Lounge Pants is 32 inches.
For Jodie Jeans without custom length, the inseam is 34 inches.
All of our bottoms are available for custom length.
All lounge pants are available for shorter inseam options including length 29", 27" and 25".
The Jodie Jeans are available for shorter inseam options including 32", 30", 29", 27" and 25".
Our Blue and Pink Lila Lounge Pants and White Lazy Daisy Pants are also available for longer inseam options including length 34" and 36".
Custom length orders have a lead time of 2-4 weeks for shorter length orders and 4-6 weeks for longer lengths. Customers will receive an email containing tracking information once these have been shipped.
We have created a page for size references, click here to view it :)
We would recommend a cool wash and no tumble dry.